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BookMe — Relax with BookMe

Cancellation & refund policy

Cancellation rules, deposit refunds and complaint handling.

Updated: 20 Sep 2026

Cancellation

Request cancellation in My bookings before the appointment starts. Treat it as cancelled only after BookMe confirms the cancelled status.

Payments and refunds

BookMe does not currently collect payments or automatically process refunds. Contact the venue about any payment made directly to it and its refund terms.

BookMe.vn – book beauty, spa and health services across Vietnam

BookMe helps you find and book hair salons, barbers, nail bars, Vietnamese head spas, massage, dentists, clinics, pickleball courts and at-home services in Ho Chi Minh City, Hanoi, Da Nang and 7 more provinces. Every venue shows posted prices, opening hours, its team and reviews from clients who completed a booking.

Choose a service, professional and available time. Save your booking code and pay at the venue. Online payments are not yet available.

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